DBA学生Emily Lane,Matthew Aplin-Houtz赢得了纸的认可,以突出远程工作的沟通挑战

艾米丽·莱恩(Emily Lane)and Matthew Aplin-Houtz standing on stage as others applaud

DBA学生Matthew Aplin-Houtz(左)和Emily Lane(中心)在得知他们在9月在佛罗里达国际大学举行的2021年订婚管理奖学金会议上获得了最佳论文后,在舞台上做出了反应。(照片由Ekin Pellegrini提供)

艾米丽·莱恩(Emily Lane)她的脸几乎无法掩盖她上个月她和Matthew Aplin-Houtz被召唤到舞台上参与管理奖学金会议being held on the campus of Florida International University in Miami.

The two first-year students in theDoctor of Business Administration Program在密苏里大学 必威是大平台吗- 斯特大学。路易斯刚刚得知他们在年度会议上获得了最佳纸张奖,由Executive DBA Council。The conference, marking its 11th year, provides a venue for management practitioner scholars and DBA students to meet and share research findings.

2021年的主题:“真的很大的问题。”车道和阿普林·霍兹(Aplin-Houtz)的论文,标题为“公平吗?远程工作对119年大流行期间组织正义的影响。

莱恩说:“还有更多的机会调查远程工作形式以及它如何真正影响员工 - 不仅在他们所做的工作中,而且在情感上和认知上都有。”助理教授在UMSL的全球领导与管理部。“有一定程度的孤立性。我们基本上是在说:‘人们感觉如何?他们的情绪是什么,他们认为这很公平?”

The concept of组织正义has four components – distributive, procedural, interpersonal and informational. Distributive justice encompasses the perception of how organizational resources are used. Procedural justice covers issues that arise in processes adopted or observed by an organization, including implied or inferred bias and whether stakeholders have adequate representation. Interpersonal justice relates to the level of respect employees feel during organizational interactions. Finally, informational justice includes how timely, specific and truthful information communicated to an employee is.

Lane和Aplin-Houtz的研究揭示了信息正义的特殊意义。

“Given the state of the world right now with so many people doing remote work, most of our conversations are through email and text,” Lane said. “Those are not good to expand, to give a full-fledged level of communication. So, we’re having to change the way we communicate and how we communicate using the technology.”

当主管或同事们没有与他们有机地交叉道路并分享他们需要了解的重要信息时,远程工人会发现自己被信息循环陷入困境。Instead, it takes a more deliberate effort to fill them in, and if that effort isn’t made or some of the details aren’t conveyed the same way in an email or a text message, those workers can feel disadvantaged and have negative feelings.

Lane learned that a lot earlier than most people because she’s been working largely remotely for more than two decades, starting as an adjunct faculty member and eventually transitioning to a full-time faculty position while simultaneously serving as the primary caregiver to her two children, now ages 24 and 20.

“They literally were babies at my feet while I was teaching as an adjunct professor,” she said. “I took on the role of doing online teaching before online teaching was really the way it is. It was a small trend that has now become this whole new industry. In the eLearning environment, I was doing it before, having to make everything up from scratch: how to communicate to students, how to make sure they’re understanding the material. Do we do synchronous, asynchronous, blended and hybrid – all the different words that are being bandied about? I was doing this 20 years ago.”

她知道何时启动DBA计划时,远程工作将是她的论文研究的基础。但是,大流行的开始有助于使这个话题与其他所有人更加相关。

它还为巷道提供了一个及时的话题,可以写有关使用他们在教授中学到的方法的文章斯蒂芬妮·梅里特(Stephanie Merritt)’s Qualitative Research Methods course. She ultimately submitted her paper for consideration ahead of the June 21 deadline, and it was one of 13 from UMSL DBA students that were accepted.

“ DBA计划是培训从业人员 - 督察,它需要一种心态,重点是提出正确的问题,以确定从业人员面临的问题,以及科学方法的理论,方法和工具的应用来为实践应用提供信息。”Ekin Pellegrini,DBA计划的创始董事和执行DBA理事会董事会成员。“研究大流行期间远程工作对组织公平的影响,这是DBA研究如何直接为实践提供信息的完美说明。这是一个理论上重要的,实际上相关和及时的研究问题,这是我们在所有UMSL DBA论文中看到的趋势。”

Lane teamed up with Aplin-Houtz to build on her original paper before presenting last month, incorporating some qualitative data analysis on employees’ emotional feelings about remote work.

“The traditional way that a person would go out and gather this information in social science is that they would go out and get interviews from the individual employees, and they would do a small sample that’s representational of the larger population,” Aplin-Houtz said. “What we chose to do instead is to take an actual pulse of social media.”

具体来说,他们看起来Reddit,因为它ers people a more comfortable forum for discussing their concerns compared to face-to-face interactions. It allows for anonymous submissions of comments, ideas and conversations, and it tends to be more structured than in other social media platforms such as Facebook and Twitter.

The specific子雷迪特线程以工作问题为中心。使用program R,,,,they gathered a list of more than 3,900 comments related to remote work after searching for terms such as “work from home,” “remote work” and “telecommute.” Aplin-Houtz evaluated the sentiment and emotion of each comment and quantified the results.

He then conducted a阶乘方差分析to compare the main effects of organizational justice perceptions, the temporal inclusion of Covid-19, the sentimental tone of comments associated with “work from home” and the interaction effect among all variables. The results highlighted the particular significance of informational justice.

“This is about telling the story of all the remote workers,” Aplin-Houtz said. “This is kind of a blending of qualitative and quantitative resources research, where we’re taking words and the comments that people are making, and we’re actually applying some math to it to be able to talk about it in a greater context.

“但是部分原因是我们正在打开一扇门,使人们实际谈论更多。它的重点是对员工真正重要的事情。”

Lane和Aplin-Houtz都将自己视为组织司法研究人员,尽管他们以不同的背景来到DBA计划。

While Lane is already teaching in a college setting and returning to school to complete a doctorate after previously starting work on a PhD in industrial organizational psychology, Aplin-Houtz owns and operates a medical clinic in Terre Haute, Indiana. He is pursuing his DBA so he can transition into a career in academia, and he chose UMSL because of the strength of the program and its location, only a three-hour drive away.

Lane and Aplin-Houtz feel fortunate to have wound up in the same cohort and had the chance to work together.

莱恩说:“这是一个完美的融合。”“我们来自不同的方面,我们有点团结起来,就像,'哦。’这使我的论文提升到了一个新的水平,并且在那里得到了这种方法。”

他们提交了该论文出版,并希望在接下来的几个月中收到日记的正面消息。

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